Terms and Conditions

Welcome to Chagrow Exports. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use our website if you do not agree to abide by the terms and conditions outlined on this page.

Payment Terms

We accept T/T or L/C. Payment terms require 50% advanced payment before processing the order, with the remaining 50% due upon completion of the order.

Shipment Time

Orders typically ship within 30 days from the processing date.

Packing

Spices are packed in standard PP bags weighing 10/25/50 Kg. Customized packing with your company name and design on the label is available upon request.

Minimum Order Quantity

Minimum order quantities are flexible and can be tailored to meet your specific requirements.

Certificates Provided

Upon placing your order, we will provide you with the following certificates:

  1. Company Registration Certificate
  2. Certificate of Origin
  3. Certificate of Analysis
  4. Phytosanitary Certificate
  5. Non-Irradiation Certificate
  6. Certificate of Ingredients
  7. Certificate of Health Inspection
  8. Certificate of Fumigation
  9. Pure Ceylon Cinnamon Certificate (Issued by Sri Lankan Export Development Board)

Countries We Export To

We have successfully exported to the following countries:

  • Mexico
  • Peru
  • Japan
  • Australia
  • Thailand
  • New Zealand
  • Taiwan
  • Korea
  • Hong Kong

Intellectual Property Rights

Unless otherwise stated, Chagrow Exports and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved.

Restrictions

You are specifically restricted from all of the following:

  • Publishing any website material in any other media.
  • Selling, sublicensing, and/or otherwise commercializing any website material.
  • Using our website in any way that is or may be damaging to the website.
  • Using our website contrary to applicable laws and regulations, or in any way that may cause harm to Chagrow Exports or any third party.

Limitation of Liability

In no event shall Chagrow Exports, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of our website, whether such liability is under contract, tort, or otherwise.

Indemnification

You hereby indemnify to the fullest extent Chagrow Exports from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms.

Severability

If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Chagrow Exports is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly.

Assignment

Chagrow Exports is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.

Entire Agreement

These terms constitute the entire agreement between Chagrow Exports and you in relation to your use of this website and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These terms will be governed by and interpreted in accordance with the laws of Sri Lanka, and you submit to the non-exclusive jurisdiction of the courts located in Sri Lanka for the resolution of any disputes.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@chagrowexports.com.

Product Enquiry

Thank you taking your time to contact us. We will respond to your enquiry as soon as possible.
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